Money back guarantee
Money back guarantee
At Lux Hair Growth, we believe in the effectiveness of our serum. That's why we offer a money-back guarantee if you don't see any results after 12 weeks of continuous use.
To take advantage of our money-back guarantee, simply follow the instructions below:
Conditions to be met:
You must use our serum regularly and according to the instructions for at least 12 weeks.
Before use:
Take a clear photo of your hair before starting treatment. Make sure the date is visible in your photo gallery (album screenshot).
After 12 weeks:
Take a new photo of your hair after 12 weeks of use and a photo of the product you used (also with the date visible in the photo gallery).
Contact us:
Email our team at contact@luxhairgrowth.com or use the contact form on our website. Please include:
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Both photos (before and after)
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Photos of the used product
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And any other information helpful in assessing your request
Consideration of your request:
Our team will respond within 3 to 5 business days of receiving your message.
Important :
Even if you have used the treatment for 1 month (4 weeks) or 2 months (8 weeks), you must wait a full 12 weeks from the date you received your package before you can request a refund. These same steps must be followed once the full 12-week period has ended .
