Refund policy

Lux Hair Growth Return and Refund Policy

No Returns or Refunds, Except for Specific Cases

Thank you for your interest in Lux Hair Growth products. We would like to inform you that we do not accept returns or refunds once your order has been shipped, except in the following cases:

1. Delivery Issues:
   If you find that your item is defective, damaged, or if you received the wrong product, please contact us immediately at contact@luxhairgrowth.com. We will assess the situation and do our best to resolve the issue as quickly as possible.

2. 12-Week Money-Back Guarantee:
   If you have not achieved any results after 12 weeks of continuous use of our serum, you may be eligible for a money-back guarantee, as per our specific policy "Money-back guarantee". Please note that even if you have completed a 1-month or 2-month treatment, you must wait a full 12 weeks from the receipt of your order before requesting a refund.

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Contact Us

For any questions regarding your order, or to report an issue, please do not hesitate to contact us at contact@luxhairgrowth.com. Our team is here to assist you.

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Thank you for your understanding and trust in Lux Hair Growth.